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Cake day: June 15th, 2023

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  • Breve@pawb.socialtoFediverse@lemmy.worldIs there any truth to this?
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    2 days ago

    It’s the eternal cycle:

    • Small platform has quality experience because most users are genuine and engaged, and user base is too small to be “worth it” for corporations and trolls
    • Platform grows slowly until it reaches tipping point of popularity and network effect
    • The platform has explosive growth, drawing interest of corporations and trolls
    • Corporations enshittify while trolls crank out misinformation and rage bait
    • Users reach tipping point and leave large platform to smaller platforms that don’t have corporate interests and trolls
    • Repeat due to network effect

  • At it’s core, Salesforce is basically a database. You can create custom objects (tables) and fields (columns) tailored to your business’ needs to store anything and everything. But you can’t just easily replace it with a database because they have tons of layers of automations and workflows built on top to make it insanely user friendly: Customer sends an email and it’s automatically logged and tickets opened, sales person has a call and can create quotes and they are automatically sent to the correct people for approvals, managers can get access to accounts managed by their team but not the entire company, etc. It’s the “works out of the box but still let’s you customize them” business process automations and UI that make Salesforce what it is.