• Carighan Maconar@lemmy.world
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        10 months ago

        This might be understandable if they have various sets of blocked/disallowed content depending on local laws, but OTOH I wish they’d more clearly communicate why you’re being blocked then.

    • Chewy@discuss.tchncs.de
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      10 months ago

      I’ve also had trouble logging into Twitch a few times over the last year on Firefox, but the same is true for Paypal. Both of them don’t work in a private window without any addons either, and at least for Paypal changing the user agent didn’t help. Twitch works fine If I’m already logged into Twitch, same with Paypal. Just the login fails for some reason.

      There’s other payment options, and I seldomly watch streams anyway.

    • PoliticalCustard@lemmygrad.ml
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      10 months ago

      I tested this and using Librewolf I was stopped from logging on and given the message “Your browser is not supported”. Changing the user agent fixes the problem.

  • shira@lemmy.blahaj.zone
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    10 months ago

    Firefox is actually one of the recommended browsers, if you were to click on that link. Twitch just has some issues sometimes

  • mateomaui@reddthat.com
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    10 months ago

    I just logged in, no issues, probably check your extensions. Mine are minimal, includes uBlock, regular Firefox updated to latest.

    • Carighan Maconar@lemmy.world
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      10 months ago

      Usually it means that OP either uses a “hardened” fork, or did some messing around with about:config like resistFingerprinting, without understanding the ramnifications of such hardening on various web technologies that aren’t primarily related to tracking/tracing.

  • Dr Jekell@lemmy.world
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    10 months ago

    I had this come up when I was using a locked down version of FF.

    Basically what happened was the security settings were not allowing Twitch the access it required.

    Once I went through and allowed access it worked fine.

  • Dr. Wesker@lemmy.sdf.org
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    10 months ago

    Change user agent. Log in, opting to stay logged in for 30 days. Change user agent back.

    That’s my routine with LibreWolf.

    I also believe they don’t like a particular security setting present on FF based browsers, though I don’t recall off the top of my head which one.

      • 12510198@lemmy.blahaj.zone
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        10 months ago

        When your browser connects to a website, it will tell the webserver what type of browser you are using in the HTTP headers. This can be used for serving a special web page for browsers with quirks, or it can be used to block certain browsers.

        It may look something like this:

        User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:123.0) Gecko/20100101 Firefox/123.0
        

        But you can use an extension like this one to spoof your user agent and send out one that corresponds to a chromium browser.

      • sik0fewl@kbin.social
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        10 months ago

        Something you shouldn’t have to do in order to use the internet.

        There are browser plugins that let you change your user-agent request header to masquerade as another browser (e.g., Chrome).

      • Dr. Wesker@lemmy.sdf.org
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        10 months ago

        User-Agent is a string of information that browsers use to identify to a site what browser, version, build, etc you are using.

        You can download FF extensions that allow you to spoof a different user-agent, making the site think you’re instead using Chrome, as an example.

    • PoliticalCustard@lemmygrad.ml
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      10 months ago

      Thanks, this works. I can log into Twitch again after changing the user agent. Twitch stopped me from logging on before this change saying “Your browser is not supported”. I’m using Librewolf. I suspect we’ll be seeing more of this kind of thing.

      • e-ratic@kbin.social
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        10 months ago

        I login with Librewolf by disabling resist fingerprinting, then disabling all content blocking extensions, then clearing cookies, then restarting Librewolf. When you login, click “Remember Me” and re-enable everything

      • Dr. Wesker@lemmy.sdf.org
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        10 months ago

        No problem.

        I remembered the security setting Twitch didn’t like, as well. It was “Enable ResistFingerprinting”. If it gives you any more trouble, check the LibreWolf section in your settings for that. Same deal: toggle off, login, toggle back on.

    • Midnitte@beehaw.org
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      10 months ago

      I also believe they don’t like a particular security setting present on FF based browsers, though I don’t recall off the top of my head which one.

      Looks like it’s tracking of course

  • rockhandle@lemm.ee
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    10 months ago

    You need to disable resist fingerprinting. It’s annoying, but you can reenable it after you’ve logged in

    • TimeWalker@lemmy.foxden.party
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      10 months ago

      That’s the solution if you immediately tried to login and it didn’t work.

      Twitch login has in general very misleading error messages. The exact same message with unsupported browser also appears if you take too long to login

    • library_napper@monyet.cc
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      10 months ago

      No, you need to email twitch that they have a bug.

      And boycott them if they’re intentionally trying to harm marginalized folks.

        • library_napper@monyet.cc
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          10 months ago

          The issue isn’t Firefox. The issue is users who have privacy protections enabled. Marginalized folks need such protections to stay safe

  • moody@lemmings.world
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    10 months ago

    This is a cookies/tracking issue, not a Firefox issue.

    If you set it to allow tracking, it will let you login, and you can disable tracking again after and it will remember you.

    • Lumu@beehaw.org
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      10 months ago

      Idk someone could probably brute force it in only a few trillion years, I’d make it longer if you plan to be using Twitch long-term.

      • thingsiplay@beehaw.org
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        10 months ago

        You assume the person would never change the password. Someone with that long password is probably security concerned and is likely to change it after some time, even if its once in a year.

        • Lumu@beehaw.org
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          10 months ago

          Yeah but you’d have to write it across like, 10 post-it notes along the top of your monitor. That’d get expensive!

          • Midnitte@beehaw.org
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            10 months ago

            Or just use a password manager. Then you only need to store one password across 15 post-it notes.

            • library_napper@monyet.cc
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              10 months ago

              NIST used to tell orgs to require password rotation. Some years ago they changed their recommendation with an explanation that it adds not security benefits while it encourages users to write down or use shittier passwords.

              • thingsiplay@beehaw.org
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                10 months ago

                Yes, as I said, that is with the assumption if people do not use password manager and get lazy. Then I can see this argument being true. But with such long and complicated random passwords on many different services (like I do), it’s expected to use password managers and only remember a single password. Therefore this is the preferred method over bad passwords, which are not changed frequently, as the NIST recommends. I do not agree with that.

      • sugar_in_your_tea@sh.itjust.works
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        10 months ago

        Yup, most of my passwords are like 30 characters, and I don’t remember any of them except the one to unlock my password manager (and a couple other important ones).

  • Evilcoleslaw@lemmy.world
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    10 months ago

    It was doing this to me a while back. Are you using a VPN or using an ad-blocker specifically for Twitch’s embedded stream ads? (e.g. TTV-LOL-Pro) The latter work by using proxies and so I think trigger the same sort of effects. Disabled it and it worked fine. It also happened on a Chromium-based browser when I tested it out.