Steam is the very first company I’ve ever seen do this. I’ve been getting tons of emails from random fucking companies I’ve probably created an account with at some point in the past, and they ALL do this arbitration bullshit. Steam is the only fucking company that went the other direction, and I love them for this.
They seem to just keep getting better and better. When I scratched the lens on my index due to my own carelessness they replaced the headset for free. It’s been 5 years since I bought it and the controller strap broke last week and they sent me a free replacement. Any other company and I would have expected my only option to be buying a new controller.
Steam is the very first company I’ve ever seen do this. I’ve been getting tons of emails from random fucking companies I’ve probably created an account with at some point in the past, and they ALL do this arbitration bullshit. Steam is the only fucking company that went the other direction, and I love them for this.
They seem to just keep getting better and better. When I scratched the lens on my index due to my own carelessness they replaced the headset for free. It’s been 5 years since I bought it and the controller strap broke last week and they sent me a free replacement. Any other company and I would have expected my only option to be buying a new controller.