This is an unpopular opinion, and I get why – people crave a scapegoat. CrowdStrike undeniably pushed a faulty update demanding a low-level fix (booting into recovery). However, this incident lays bare the fragility of corporate IT, particularly for companies entrusted with vast amounts of sensitive personal information.

Robust disaster recovery plans, including automated processes to remotely reboot and remediate thousands of machines, aren’t revolutionary. They’re basic hygiene, especially when considering the potential consequences of a breach. Yet, this incident highlights a systemic failure across many organizations. While CrowdStrike erred, the real culprit is a culture of shortcuts and misplaced priorities within corporate IT.

Too often, companies throw millions at vendor contracts, lured by flashy promises and neglecting the due diligence necessary to ensure those solutions truly fit their needs. This is exacerbated by a corporate culture where CEOs, vice presidents, and managers are often more easily swayed by vendor kickbacks, gifts, and lavish trips than by investing in innovative ideas with measurable outcomes.

This misguided approach not only results in bloated IT budgets but also leaves companies vulnerable to precisely the kind of disruptions caused by the CrowdStrike incident. When decision-makers prioritize personal gain over the long-term health and security of their IT infrastructure, it’s ultimately the customers and their data that suffer.

  • LrdThndr@lemmy.world
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    4 months ago

    FOG ran on Linux. It wouldn’t have been down. But that’s beside the point.

    I never said it was a good answer to CrowdStrike. It was just a story about how I did things 10 years ago, and an option for remotely fixing nonbooting machines. That’s it.

    I get you’ve been overworked and stressed as fuck this last few days. I’ve been out of corporate IT for 10 years and I do not envy the shit you guys are going through right now. I wish I could buy you a cup of coffee or a beer or something.

    • Brkdncr@lemmy.world
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      4 months ago

      Last time I used fog it was only doing static image deployment which has been out of style for a while. I don’t know if there are any serious deployment products for windows enterprise that don’t run on windows.

      I’m personally not dealing with this because I didn’t like how Crowdstrike had answered a number of questions in their sales call.

      Avoiding telling me their vuln scan doesn’t prob be all hosts after claiming it could replace a real vuln scanner, claiming they are somehow better than others at malware detection without bringing up 3rd party tests, claiming how their product was novel when others have been doing the same for 7+ years.

      My fave was them telling me how much easier it is to manage but no one on the call had ever worked as a sysadmin or even seen how their competition works.

      Shitshow. I’m so glad this happened so I can block their sales team.